Excellence; noun - the quality of being outstanding or extremely good. That definition in my opinion truly best describes Ken's Auto Service. It was roughly a year ago when relocating to a new home in Aurora that I knew a good auto service garage was one day going to be needed. Noticing that their location was about a mile from the house I chose them and have been very pleased that I did. Dealing with Ryan on my car reinforced that I had made the right decision. Dealing with him, the process was effortless, upfront, and absolutely zero surprises. At that time the oil leak on my DTS was proving to be a real head stumper. Graczyk provided a real "can do" attitude and was in fact able to get the leak corrected. Unfortunately that DTS went to the big Cadillac Dealer in the sky shortly thereafter due to an accident. Fast forward to 2019. A newer DTS is now on deck. What appeared to be a fuel pump issue recently priced out at $1045. I was anticipating $1100 so the estimate was fine by me. Ryan calls later that afternoon to tell me the repairs were only going to be $129 as Graczyk had spotted a problem that directed it away from a needed fuel pump at that time. To display that level of integrity knowing that they had the sale at $1045 dictates that I will ALWAYS be a customer at Ken's Auto Service. I really want a Mercedes but Ken's doesn't service that make of automobile. Okay, I am fine with that. As long as I am always up to speed as to what Ken's will service I will remain a happy & loyal customer as already indicated. The entire staff whether it's Ryan, Matt, Frankie, Scott B.,Graczyk, Brittany, Evan, Brian, & Tina make this auto service garage truly one of exemplary excellence. Bravo to each and every one of you!