AURORA Auto Repair

My family and I have used Ken's for years. Very honest and knowledgeable!! Same awesome staff every time you go in. I won't take any of my vehicles anywhere else!

We needed new tires, and found Ken's on Google. After reading the reviews, I decided to give them a chance. I called and got a good quote (only a few dollars more than Discount Tires, plus service). I was able to get in, and then they even gave me a ride back home so I wouldn't have to wait. When they picked me up, Ryan had made a "to-do" list of other things on the car that should be fixed sometime, but no pressure to have him do it, or do it then. I appreciated all the friendly faces, the service, and the excellent communication. Ken's is definitely a business you want in your corner!

This team was very detailed and friendly. The shuttle service was fast and friendly. As a local business owner, I understand how important it is to take care of every customer. They have this down to a science and they are very easy to work with. I recommend Ken's Auto next time you need service.

AMAZING STAFF!! I have been taken advantage of before - it's almost as if females translate into big money for mechanics. Not here. Their technician's look over the vehicle and Ryan let's you know everything that needs to be done. They are an honest shop that I will recommend to everyone.

Wonderful, caring staff. They explained everything in detail, didn't pressure me, provided rides from and back to my vehicle service. They inspected my car for free first before asking me about committing to service. Will go back here for anything else that happens with my car.

I was told by Grease Monkey that it was the water pump on my car that needed to be replaced.I called and spoke with Trish who was very nice and set up an appointment for me to bring my car in. When I brought it to Ken's, Ryan greeted me and was so friendly.They did diagnostic test and confirmed that it was the water pump. Ryan noticed that I had a card on my key chain showing that I was a AAA Member and was able to give me a discount, I didn't even have to ask! Ken's provides a shuttle service and Tina, who I found out on the drive home was the owner, is great. I felt like we were old friends. I will continue to take my car to Ken's for any service it may need and I highly recommend this gem of a place to everyone. No need to look for any other shop, this is the only place that you will want to take your car!!

I had a chronic front brake problem on my Chevy truck and took it to Ken's based on reviews. It is the first time I have used them but it certainly won't be my last. They diagnosed the problem, showed me my old parts and why the problem happened in the first place. Plus reasonable prices and pick up and delivery shuttle. They are pleasant to deal with and don't try to push a bunch of stuff on you that isn't necessary. I certainly have found the shop that will be taking care of my truck for life.

Ken's has been so good to us. They outdid themselves this last time... I had been having issues with my 2001 Honda Civic for a month or so and was trying little things that I could fix on the street (new air filter, topping off the oil, running fuel injector cleaner through), but it went kaput for real on Saturday. We were able to jump the car a few times on the way to drop it off outside of Ken's. We went in on Monday morning and suggested a few things we thought may be the issue. We're by no means mechanics (although I was raised by one) and they listened with respect and took our explanations and assumptions seriously. Because of this, they were able to find the issue easily and they had our car fixed the same day! They also noted a few other possible problems, told us to wait on having our oil changed until we knew the car was running alright, and today we found a card in our car for one year of heavily discounted roadside assistance should we need it in the future. Not only are they great at fixing cars efficiently, but they also explain their findings thoroughly and non-condescendingly like other mechanics tend to. They also make sure to do this BEFORE making ANY repairs to your vehicle, and can give you a quote before performing the service as well. They're completely transparent which is so hard to find. When I moved here, I was anxious about finding a mechanic since my dad had been fixing our cars himself my whole life, but I absolutely trust Ken's to do the best work in a reasonable amount of time. Thanks for another job well done!

Upfront and honest! Kept us in the loop as far as progress on the vehicle and they take pride in their services delivered. Explained everything along the way and were extremely friendly to boot! Highly recommend. Will definitely be our go-to shop for any future needs!

Took my husband's SUV here to get the battery replaced. The staff was great and friendly. Service was also great and timely.we dropped the car off overnight. They originally said it would be a couple days to get to the car (due to scheduling around holidays) yet they had the car done well before that original date given. Great service.