Ken's has been so good to us. They outdid themselves this last time... I had been having issues with my 2001 Honda Civic for a month or so and was trying little things that I could fix on the street (new air filter, topping off the oil, running fuel injector cleaner through), but it went kaput for real on Saturday. We were able to jump the car a few times on the way to drop it off outside of Ken's. We went in on Monday morning and suggested a few things we thought may be the issue. We're by no means mechanics (although I was raised by one) and they listened with respect and took our explanations and assumptions seriously. Because of this, they were able to find the issue easily and they had our car fixed the same day! They also noted a few other possible problems, told us to wait on having our oil changed until we knew the car was running alright, and today we found a card in our car for one year of heavily discounted roadside assistance should we need it in the future. Not only are they great at fixing cars efficiently, but they also explain their findings thoroughly and non-condescendingly like other mechanics tend to. They also make sure to do this BEFORE making ANY repairs to your vehicle, and can give you a quote before performing the service as well. They're completely transparent which is so hard to find. When I moved here, I was anxious about finding a mechanic since my dad had been fixing our cars himself my whole life, but I absolutely trust Ken's to do the best work in a reasonable amount of time. Thanks for another job well done!