Right before the holidays we had to replace the transmission on our Ford Explorer, not good news financially. Looked online for a repair shop near my home and came across Ken's Auto Service, this search took us to a company who have amazing customer service and compassion on the people they serve. Feeling overwhelmed with the large amount of money that was needed to fix the transmission and thinking about spending extra money on a rental car for the time it would take to get or Explorer back, was tough. When I brought the Explorer in to Ken's Auto, they offered me car to use while the explorer was being fix, and the only thing they asked for the loan of the car, was for me to replace the gas that I used. It brought tears to my eyes that they offered this, which saved me money. Then when we walked in to pay and pick up the explorer, they asked if my husband was military. We said yes (showed ID) and then they gave us a military discount. Wow..what company expecially auto repair, does this? They are amazing because they helped me in my time of need! To top it off at Christmas, they sent me a Christmas card. AMAZING!!! This is the place I would send little old ladies, single moms, and people who just need to be treated right and not taken advantage of. Thank you Ken's Auto Service for everything!