The only reason I did not give 4 stars is because the diagnosis fee is not put towards the cost of repairs. With that said, I trust them 100%. The mechanics are required to complete a check off list and so nothing is missed. I think it is Ryan at the counter and he is awesome! He has been there 5 years. Tina the owner is great too! I have searched for a trustworthy place and this is it!!! Thanks!