AURORA Auto Repair

I trust Ken's Auto to do what my car needs to be safe on the road. They do a thorough inspection and I always feel like do a great job. I also like supporting a local family business.

Ryan and his team deliver quality service and excellent customer service. They are the only mechanic I trust to work on my jeeps. I highly recommend them and would give them 10 stars if I could.

They told me what they were going to do and did it to my satisfaction. They gave me a ride home while working on my car and picked me up when it was ready. The young man who drove me was very nice and very customer service oriented. He helped my experience with Ken's and I wouldn't hesitate to use them again or recommend to someone who needs auto service. Thanks again.

I have been going to Ken's Auto for many years and am a single woman. They have never given me bad advise or taken advantage of my lack of knowledge pertaining to auto mechanics. I can always trust their word and work.

A year and a half ago my car failed its emissions test and I had only 2 days get it fixed so I could renew my tags. I found Ken’s Auto Service through the Air Care Colorado website’s list of repair facilities. Customer reviews were high and they had a high number of repairs and a very high success rate on retesting. Long story short, I called Ken’s, they were sympathetic to my tight time line, they did the remedial work and got the car retested (a very convenient & reassuring service), the car passed. I paid a lot of money - but I got done what needed to be done on a very tight time line - and I was happy. Flash forward 1500 miles. My car was noisy and you could smell exhaust inside the car. I had it looked at by my regular repair shop and they said I should have the exhaust/catalytic converter work done by Ken’s reexamined. I took it back to Ken’s and was happy to be told by Ryan - service manager - that there is a 3-year warranty on parts and labor. I was given a loaner and by the next day I had my car back repaired to my satisfaction. I know it cost them a fair amount of time and money but my cost was $0.00. While I wish the initial work had been done better (the reason for 4 instead of 5 stars), especially at the cost, I was impressed at how Ken’s Auto Service owned the problem and made it right. So, if you are looking to build a long term relationship with a car repair shop consider Ken’s Auto Service.

Kens Auto Service was great, they are genuine and honest. I took my car in when my clutch went out on me and they diagnosed it within that same day and offered me a rental while my vehicle got fixed. The cost was a little to high for me at this shop so I ended up taking it somewhere else, but don't let that steer you away. I will not cross them off my list of an honest shop to go to.

Slightly higher priced than some other local mechanics, but the quality worksmanship and the amazing customer service makes it more than worth it.

I have been to this shop twice, once for an oil change and the second was a timing belt. Excellent customer service and honest. As long as they are honest and do honest good work I will always be a customer. They also shuttle you to and from their shop which is great.

I have an old truck. A 1999 Chevy Tahoe 2 door. She isn’t pretty but we have been in many adventures together. I grew sick and tired of mechanics telling me it isn’t worth repairing her. I took her to Ken’s and explained that she’s important to me. They went through her with a fine toothed comb. They came up with an extensive list of repairs. They recommended we focus on the critical ones for safety and operation and planned to address the less critical issues over time. They replaced crappy Chinese parts another mechanic had installed that had failed and use SAE parts. Now my baby is running as my daily driver. Well done Ken’s.

I've been going to Ken's since 2011, and they have consistently treated me well. I compare them to doctors, and cars are their patients. They provide honest answers to your car questions, even if the answer is not what you'd want to hear. If you become a regular, they treat you as family, calling you by name and start conversations with you. While there are many auto shops that provide car maintenance service, I recommend this shop specifically for the service and welcoming staff.