To all those who are not as strong as a Marine. Beware !! These guys use strong arm tacktics to sell you work you can't afford or don't want to do. I went there with a radiator leak. They called with a $4,000 estimate to fix everything including my windshield wipers. When I refused to do any work other than what I came in for, the front office manager Ryan Hutt got huffy, then told me he would not fix my $400 radiator problem. So they refused to fix my truck. Once you pay the thousand dollars they are asking for, you might get a good job after the use car salesman does his thing. He stayed on the phone with me for 25 minutes badgering me to get extra work done. My truck is 14 years old. 2002.
We do not employ strong arm tactics, we do inform customer of all the items we see that may need attention now or in the future so that customer may make an informed buying decision. The repairs can be done in steps or sometimes it may not make sense to repair a vehicle if the total cost of repairs would out weigh the value of the vehicle. Secondly we will not perform an improper repair, even at the customer's request.
- Ken's Auto Service