5

Right before the holidays we had to replace the transmission on our Ford Explorer, not good news financially. Looked online for a repair shop near my home and came across Ken's Auto Service, this search took us to a company who have amazing customer service and compassion on the people they serve. Feeling overwhelmed with the large amount of money that was needed to fix the transmission and thinking about spending extra money on a rental car for the time it would take to get or Explorer back, was tough. When I brought the Explorer in to Ken's Auto, they offered me car to use while the explorer was being fix, and the only thing they asked for the loan of the car, was for me to replace the gas that I used. It brought tears to my eyes that they offered this, which saved me money. Then when we walked in to pay and pick up the explorer, they asked if my husband was military. We said yes (showed ID) and then they gave us a military discount. Wow..what company expecially auto repair, does this? They are amazing because they helped me in my time of need! To top it off at Christmas, they sent me a Christmas card. AMAZING!!! This is the place I would send little old ladies, single moms, and people who just need to be treated right and not taken advantage of. Thank you Ken's Auto Service for everything!

5

I can't recommend these guys enough! So nice to find an honest, quality shop in the neighborhood. They have been taking care of both my cars for two years now. Whether routine maintenance or a desperate quick fix they always help at a fair price! They even helped me put on a ski rack I broke last year!

5

Ken's Auto Service is absolutely the best customer oriented auto service center I've ever used. Ken's took me to where I needed to go, picked me up, loaned me a vehicle so I could go to work and got my car back on the road in record time. Their level of customer service is outstanding. I would highly recommend Ken's to everyone. Thanks to the entire staff at Ken's Auto Service for all you've done.

5

I had such a good experience at kens today. Everyone I spoke to was super friendly and most of all I didn't feel like I was getting ripped off when I walked out of their. I love this place and I recommend them to anyone having car problems.

5

Unless something changes dramatically, we will be lifetime Ken's customers based on our first experience there. We had been told by a dealer that we needed new brakes, but Ken's told us we didn't. They also fixed a problem we'd had for years that was preventing alignments from working, the same problem the dealer wanted to charge three times as much to do! The customer service is amazing and they don't try to sell you things you don't need, which is rare with mechanics!!

5

Ken's Auto Service is a place you can trust to do the job correct every-time,...They don't try to make you spend more than you need,...Take your vehicle to them,...They're Awesome!!!

5

Everyone from Ryan to Tina are extremely professional. They worked on my car until they narrowed down what the real problem was. I was referred to them and will stay with them!

5

I have been around car mechanics for a long time, and the most important thing you look for is a company of mechanics who are trustworthy. Especially since most know nothing about vehicle repair. This is the most trusted auto repair shop I've ever seen. I've worked with them many times, and they continue to impress me. Just the other day, they did a full check up and then since my tires were bald, they referred me to Tire Discount because T.D. can offer the same tires I needed at a price $400 cheaper. Really? How incredible is that? Look no where else for car repair than Ken's.

5

Recently moved to the area and needed a local mechanic. Took my truck in for an oil change to test run the place out and was satisfied with the service. Took it back 2 weeks later for a major repair on drive train and am trilled with the work done. They even gave me a ride to and from my home so I didn't have to wait there all day! Highly recommend this place to anyone.

5

Ken's located a very hard to find squealing noise from under my vehicle. I thought the repairs were pretty expensive until I found out that the replacement part (from the manufacturer) was the entire drive shaft, support bearings, and support brackets. I was very pleased that they even showed me the old drive shaft and pointed out the problem area and other wear points that they noticed. Ken's continues to give me excellent, fast service and fair prices. They even sent a courtesy driver to pick me up so that I could retrieve my vehicle.

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