5

I have an older car which had been sitting for quite a period. I knew there were issues based on the dealership, but needed to find someone else to work on the car (closer to me and much more reasonable). Ken's checked the car out thoroughly, and found the same or similar issues. Due to the cost, they were gracious enough to help me prioritize the needed repairs, then told me what to be aware of as I drove the car afterwards. This is to determine the true extent of additional work needing to be done, though less of a priority. The fact they worked with me and gave me all the facts was a personal touch, and much appreciated. Very happy with the work they have done to this point, I will be taking my car there again. I certainly got more for my dollars, too.

5

Very courteous and professional. This was a very welcomed experience. My appointment was on time and the work was finished 30 min. ahead of estimated time with a job well done. I will definitely be returning here for further work to be done. Thank you all at Ken's!

5

Need to get my a/c fixed in my vehicle. They gave me worst case scenarion estimate and explained what it was all for. They let me use their courtesy car and, two days later, which was right on time, they had my vehicle back to me and the a/c is perfect. Quick, efficient, and courteous.

4

Really nice guy

4

Customer Service was great,the serviceman worked on my car,and was very helpful. The waiting room was state of the art,with a place where you can charge your devices, and with WiFi. It was a pleasant overall experience.

1

Not an economical place of business to say the least! over priced, felt like robbery. My car is also driving strange after my experience here. The manager was not willing to negotiate a better price after we proved certain points about pricing. i would love to see a mechanic shop fix peoples cars minus the lies and the high prices behind what they "say" they stand for. People like myself work hard for their money, and to take care of their families. We should not be taken advantage of. my car is an older car with parts that are reasonable in price, but because we were in a difficult situation we were caught between a rock and a hard place and they knew it and had absolutely no mercy for us! this is the problem with the world today. I understand business is business, but meet people half way! you will never prosper being GREEDY!

5

Very quick and honest service (which we all know can be hard to find). I would definitely bring future business here.

5

These guys are professional, trustworthy and friendly. They are always clear about the work they are going to do, no surprises. I would recommend them to my friends and family.

5

The service and customer service was great. They did everything they could to try to verify what was wrong with my vehicle. I was updated consistently on what was going on and they were very honest. They even give you a ride if needed so you're not stranded. I will definitely bring my vehicle back for any future issues.

5

Made appointment, somehow the system didn’t see it, but they still got me in with what I was told when I called in to schedule. Took care of my truck and informed me of a plan of what I need to do to keep her healthy. I know things happen, I appreciate them believing and relating with me with what I was trying to make happen, and working with to get it done. Thanks!

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