I've been going to Ken's since 2011, and they have consistently treated me well. I compare them to doctors, and cars are their patients. They provide honest answers to your car questions, even if the answer is not what you'd want to hear. If you become a regular, they treat you as family, calling you by name and start conversations with you. While there are many auto shops that provide car maintenance service, I recommend this shop specifically for the service and welcoming staff.