AURORA Auto Repair

I prefer to use independently owned auto shops whenever possible and after my regular mechanic retired and closed his shop, I gave Ken's Auto a try. I had a leaking engine cover on a 25 year old Toyota. The parts were tricky to find, but they got it fixed. Their shuttle service was huge help! I only wish they were open a bit later so it'd be easier to pick up the car after work. Other than that, I was pleased with their shop.

2000 Chevy Tahoe - our mechanic was Brian and our contact was Ryan. Ryan took the time to answer every question I had with regards to the maintenance the vehicle required. I was disappointed with the fact that when we went to pick up the vehicle it cost us an additional. $70 core charge for a part that Ryan knew I was going to take back to auto zone because it was defective. I was also led to believe the ECM was a new part for close to $500, only to find out it was refurbished. I would recommend advising customers if there is a core charge and being more clear as to the status of a replacement part. (New vs refurbished)

Terrible customer service.

Tina - Thank you again for being so helpful in getting my daughters car fixed so quickly. After talking with you and Ryan on the phone, I felt relieved and confident that I had called an auto repair shop who I could trust to be honest and fair, and also would make the proper repair. After just moving my daughter from Wichita to Denver, the last thing I wanted to happen was for her to have car trouble so far away from home, and know one I was familiar with there to make the repair. There is something to be said about first impressions, and my first impression with Ken's Auto Service couldn't have been better!

I have had cars serviced here, and just called for advice. Either way, these guys are super helpful and honest. I especially appreciate Ryan's friendly help and information!

Please, Customers YOU MUST READ ON.. there is no better mechanic in CO. I have known Ken's Auto since I was a little girl and now I am pushing 30. Let me ask you, when your child is sick or even your pet do you not want the best for them?..Well for your car Ken's Auto IS THE BEST. These guys take care of you and tell you EXACTLY what is wrong or not wrong without beating around the bush or taking their sweet time only to make you pay more money AS OTHER PLACES DO. They are honest and caring to you and your car and fast.

Good service

Awesome service and great people

It's so hard to find a good mechanic but Ken's Auto Service is a great mechanic. Our oil service/maintenance package with the dealer expired and I was looking for a mechanic to service our car on a regular basis. Was I glad to happen upon Tina and Brittany at DTC eats last summer. I have had our car in for routine maintenance ever since and highly recommend them. Everyone that I've had contact with has been awesome (Tina, Trish, Ryan, Brittany and Damien). They are upfront with the estimates for service so you don't get any sticker shock. And like other reviewers have said, they never oversell you on anything. Most recently I heard a noise coming from our car and took it in to make sure that it wasn't anything major. After leaving the car with them to inspect it, Ryan informed me that the noise was not in any way affecting the mechanics of the car and was more of a nuisance. Whew, was I glad to hear that. They even offer a shuttle service if you need to leave their car with them. UPDATE: I can't tell you how great these guys are. Before we went on a road trip, we had them inspect our car and they recommended an air induction service to improve our fuel economy. I totally recommend this service. We didn't have to fill up that much on our drive to Vegas and since we've been back, we notice the difference too. Normally we would have to fill our tank a little over a week, but since the service, I only had to fill the tank after two weeks.

My car wouldn't start, so we called Ken's Auto Services and had it towed to the shop. They made sure I was in the loop on what they have tested and what they were going to do next. The thing that impressed me the most is they called and asked if they could keep my car overnight to make sure it was still starting without any problems after sitting overnight. That to me was a good sign showing that they care about the quality of work they are providing. Everyone I talked to was very friendly, and I will be taking my car to Ken's from now on.